Privacy Policy

This Privacy Policy explains how Simrose Resort collects, uses, maintains, and protects information collected from users (“Users”) of the website www.simrose-goa.com (“Site”). This policy applies to the Site and all products and services offered by Simrose Resort.

Personal Identification Information

We may collect personal identification information from Users in various ways, including when Users visit our Site, make a reservation, fill out a form, contact us, or interact with other activities, services, features, or resources available on our Site. Users may be asked for information such as their name, email address, mailing address, phone number, and payment details. Users may also visit our Site anonymously. We collect personal information only when it is voluntarily provided by Users. Refusing to provide certain information may prevent Users from accessing some Site-related services or features.

Non-Personal Identification Information

We may collect non-personal identification information whenever Users interact with our Site. This may include browser type, device information, operating system, internet service provider, and other technical details related to the User’s connection to the Site.

Web Browser Cookies

Our Site may use cookies to improve User experience. Cookies may be used for record-keeping purposes and to help us understand how the Site is being used. Users may choose to set their browser to refuse cookies or alert them when cookies are being sent. Please note that some parts of the Site may not function properly if cookies are disabled.

How We Use Collected Information

Simrose Resort may collect and use personal information for the following purposes:

To improve customer service and respond to inquiries more efficiently
To improve the user experience on our Site
To improve our products, services, and website
To process reservations and payments
To send booking confirmations, updates, and important information related to reservations
To occasionally send updates, offers, or other relevant information if the User has chosen to receive such communication

Users may unsubscribe from promotional emails at any time by following the unsubscribe instructions included in the email.

Third-Party Services

Our website may use trusted third-party service providers for reservation processing, payment processing, website hosting, and related services. Online reservations may be processed through Yanolja Cloud Solution (formerly eZee), and online payments may be securely processed through Airpay or other secure payment gateways. Our Site may also use analytics or performance tools to help us better understand website traffic and improve the user experience.

How We Protect Your Information

We adopt appropriate data collection, storage, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information and transaction data. Sensitive information exchanged between the Site and its Users is transmitted over SSL-secured communication channels and protected using standard security measures.

Sharing Your Personal Information

We do not sell, trade, or rent Users’ personal identification information to third parties. We may share limited information with trusted service providers only when necessary to process reservations, payments, or provide requested services.

Your Rights

Users may contact us to request access to, correction of, or deletion of their personal information where applicable.

Changes to This Privacy Policy

Simrose Resort may update this Privacy Policy at any time. Any changes will be posted on this page. Users are encouraged to review this page periodically to stay informed about how we protect collected information.

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree with this policy, please do not use our Site. Continued use of the Site following any changes to this policy will be considered acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:
info@simrose-goa.com

Last updated: August 2026